Cookie Policy

1. What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

2. How we use cookies

At Hausy, our platform relies on essential cookies to function correctly. We use the following types:

• Strictly Necessary Cookies: These are required for the operation of our website. They include, for example, cookies that enable you to securely log into the Member Portal, download your Home Manual, and place MOT booking requests. The platform will break without these.
• Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functional Cookies: These are used to recognise you when you return to our website or Member Portal. This enables us to personalise our content for you (e.g., maintaining your login session context).

3. Third-party cookies

Please note that third parties (such as Stripe for our payment gateway and Firebase for secure database authentication) may also use cookies, over which we have no control. These are typically analytical/performance cookies or targeted cookies used directly for secure service delivery.

4. How to manage cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access the Member Portal, dashboard invoices, or book a Home MOT.